Tag Archives: management

INTERESTING FACTS …DID YOU KNOW EPISODE 7

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India has 30 million people of Indian origin living outside India

There are enough history books to note that India’s invaders were often more advanced than their local counterparts in warfare and administration. (Article ‘Time to let go’—we are the products of our past, but we don’t have to be prisoners of it by RISHI SETH, TOI dated 27.11.18)

A shocking multi-city survey has revealed that 59% of Good Samaritans—public spirited citizens who take accident victims to hospitals—were detained by the police, despite the law forbidding it. (TOI editorial dated 28.11.19)

The GOLDEN HOUR is the first hour after the traumatic injury, when doctor’s say emergency treatment is most successful.

A 2006 Law Commission report claimed that 50% of fatalities can be averted by bringing victims to the hospital within the golden hour.

In 2006 India reported 1.35 lakh fatal accidents that claimed 1.48 lakh lives and 1.21 lakh serious injury causing accidents that required hospitalization.

An Assocham study says most students below the age of  13 carry schoolbags weighing up to 45% of their body weight. This load should not exceed 10% of a student’s body weight (TOI editorial dated  28.11.19)

What we call the Spice route, ferried for hundreds of years, pepper and other condiments from what is now Kerala to Arabia, and from there to Europe.

The Portuguese brought chilies to India some 500 years ago when they landed in Goa.

An English courtier Walter Reigh introduced tobacco and potatoes from America to England in the reign of Elizabeth I.

Central banks like our Reserve Bank of India are a construct of modernity for which there is no specific ancient wisdom. The first one, formed exactly 350 years ago, was Sweden’s Riksbank, followed by the Bank of England (1791). Others soon followed including US and France.

Since the end of the cold war, the Chinese nuclear arsenal is the only one that is both expanding and modernising across the board while those of the US and Russia have dropped dramatically.

Just in the last decade, the number of Chinese missiles that can reach the continental United States has more than doubled.

Today almost 4 out of 10 children in Maharastra are stunted, an equal number are under weight. 15% are wasted or weak or extremely thin, 74% are anaemic. And more than half of infants (6-9 months) don’t even get solids or semi-solids that are needed for growth. And within all of this the tribal children are at the bottom of the heap.

The statue of liberty was unveiled in 1886. It was given to the United States by France to celebrate their enduring friendship during the American Revolution. Over the years it has symbolized the freedom and the democracy of the United States including abolishing of slavery.

You can’t make an omelette without breaking the eggs, say the French

According to the Bureau of Police Research and Development, there are 402 police stations in the country that don’t even have a phone line.  Plus, more than seven years after being conceptualised the Rs 2,000 crore project to digitise crime records and connect nearly 14,000 police stations still remain incomplete.

India is the largest producer of milk in the world, with around 85% of its workforce being small farm holders.

Average internet connection speed for the South Koreans is a blazing 23.7 megabits per second, while Indians suffer at a slow rate of 1.7 megabits per second. 

The names of four domain experts of India are: MS Swaminathan, who worked for the Green Revolution of India, Vikram Sarabhai’s who worked on satellites and Homi Bhaba who worked on building India’s atomic energy capabilities and Sam Pitroda who started the telecom revolution in India.

By Kamlesh Tripathi

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https://kamleshsujata.wordpress.com

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Shravan Charity Mission is an NGO that works for poor children suffering from life threatening diseases especially cancer. Our posts are meant for our readers that includes both children and adults and it has a huge variety in terms of content. We also accept donations for our mission. Should you wish to donate for the cause. The bank details are given below:

NAME OF ACCOUNT: SHRAVAN CHARITY MISSION

Account no: 680510110004635 (BANK OF INDIA)

IFSC code: BKID0006805

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Our publications

GLOOM BEHIND THE SMILE

(The book is about a young cancer patient. Now archived in 7 prestigious libraries of the US, including, Harvard University and Library of Congress. It can also be accessed in MIT through Worldcat.org. Besides, it is also available for reading in Libraries and archives of Canada and Cancer Aid and Research Foundation Mumbai)  

ONE TO TANGO … RIA’S ODYSSEY

(Is a book on ‘singlehood’ about a Delhi girl now archived in Connemara Library, Chennai and Delhi Public Library, GOI, Ministry of Culture, Delhi)

AADAB LUCKNOW … FOND MEMORIES

(Is a fiction written around the great city of Nawabs—Lucknow. It describes Lucknow in great detail and also talks about its Hindu-Muslim amity. That happens to be its undying characteristic. The book was launched in Lucknow International Literary Festival of 2014)

REFRACTIONS … FROM THE PRISM OF GOD

(Co-published by Cankids–Kidscan, a pan India NGO and Shravan Charity Mission, that works for Child cancer in India. The book is endorsed by Ms Preetha Reddy, MD Apollo Hospitals Group. It was launched in Lucknow International Literary Festival 2016)

TYPICAL TALE OF AN INDIAN SALESMAN

(Is a story of an Indian salesman who is, humbly qualified. Yet he fights his ways through unceasing uncertainties to reach the top. A good read not only for salesmen. The book was launched on 10th February, 2018 in Gorakhpur Lit-Fest. Now available in Amazon, Flipkart and Onlinegatha)

RHYTHM … in poems

(Published in January 2019. The book contains 50 poems. The poems describe our day to day life. The book is available in Amazon, Flipkart and Onlinegatha)

(ALL THE ABOVE TITLES ARE AVAILABLE FOR SALE IN AMAZON, FLIPKART AND OTHER ONLINE STORES OR YOU COULD EVEN WRITE TO US FOR A COPY)

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VIGNETTE: CORPORATE CAUSERIE

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beginning friend remembrance

 

   

    I was once travelling with a senior colleague of mine, somewhere in Uttar Pradesh. We were on a long and arduous company tour. To launch a few of our products that had a rural flair. Having been out for about twenty days now. Homesickness was but evident on our faces. And a deeper look even revealed we were famished.

    This colleague of mine had a weird sense of humour that often hyperlinked you to a jolly laughter a little later. He was also a voracious reader, mostly of management books which he preferred to expeditiously lay his hands on. Much before the company moguls did. Largely, to orchestrate is own personality … ‘Ya-ya, I too, have read it.’

    Amid the pile-up of fatigue, and on a sweltering Sunday we were roughing it out, from one meeting to the other. Talking vivaciously about our product, is when the day finally merged into a lazy evening.

    We finally returned to the hotel. Where, we were sharing a room. On our way back we had picked up some chilled beer as hotel bar was indeed, expensive.

    The plan of action now was to have a quick shower. Even when, the tap water was boiling hot, owing to the severe heat of summers. So as to, catch the beer within drinkable temperatures. Mind you … the room did not have a fridge.

    So, as a senior he barged into the toilet first for a shower. But only to return within minutes, since the water was so very hot, is when I followed suit. Where, while rushing through a quick shower. I couldn’t help but notice, his severe hair fall that didn’t speak well of his scalp.

    After I was through, we finally decided to uncork the bottles. The beer was still drinkable. So we gulped down the first sip after a well deserved cheers, followed by a concomitant munch, is when I said,

    “Dada you’re losing a lot of hair. I just noticed in the toilet.’

    Upon hearing me, he had another draught followed by another munch— some spicy peanuts. He then looked into my eye and very seriously said.

    “Arrey baba, mein toh chahaton hun ki sab bal gir jaye aur mein General Manager ban jaun.’

    As a tube light. I flickered for a few moments before I understood what he actually meant, when we both started laughing.

    Those days the General Manager and Head of our Marketing division, was a bald gentleman.

    This causerie is only a tribute to my senior colleague Debashish Gangully who died of cancer in the US some time back. The General Manager and Head of Marketing then was Mr. V. A. Pemaiah, who  took the joke quite sportingly when we told him later. But, I really don’t where he is now.

    In this busy life of ours whenever you look back you’ll find. Over the years so much has happened, that is so very captivating and worth remembering, but unfortunately we don’t have the time for it.

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By Kamlesh Tripathi

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https://kamleshsujata.wordpress.com

*

Share if you like it

*

Shravan Charity Mission is an NGO that works for poor children suffering from life threatening diseases. Should you wish to donate for the cause the bank details are given below:

NAME OF ACCOUNT: SHRAVAN CHARITY MISSION

Account no: 680510110004635 (BANK OF INDIA)

IFSC code: BKID0006805

*

Our publications

GLOOM BEHIND THE SMILE

(The book is about a young cancer patient. Now archived in 7 prestigious libraries of the US, including, Harvard University and Library of Congress. It can also be accessed in MIT through Worldcat.org. Besides, it is also available for reading in Libraries and archives of Canada and Cancer Aid and Research Foundation Mumbai)  

ONE TO TANGO … RIA’S ODYSSEY

(Is a book on ‘singlehood’ about a Delhi girl now archived in Connemara Library, Chennai and Delhi Public Library, GOI, Ministry of Culture, Delhi)

AADAB LUCKNOW … FOND MEMORIES

(Is a fiction written around the great city of Nawabs—Lucknow. It describes Lucknow in great detail and also talks about its Hindu-Muslim amity. That happens to be its undying characteristic. The book was launched in Lucknow International Literary Festival of 2014)

REFRACTIONS … FROM THE PRISM OF GOD

(Co-published by Cankids–Kidscan, a pan India NGO and Shravan Charity Mission, that works for Child cancer in India. The book is endorsed by Ms Preetha Reddy, MD Apollo Hospitals Group. It was launched in Lucknow International Literary Festival 2016)

TYPICAL TALE OF AN INDIAN SALESMAN

(Is a story of an Indian salesman who is, humbly qualified. Yet he fights his ways through unceasing uncertainties to reach the top. A good read not only for salesmen. The book was launched on 10th February, 2018 in Gorakhpur Lit-Fest. Now available in Amazon, Flipkart and Onlinegatha

(ALL THE ABOVE TITLES ARE AVAILABLE FOR SALE IN AMAZON, FLIPKART AND OTHER ONLINE STORES OR YOU COULD EVEN WRITE TO US FOR A COPY)

*****

 

 

COMMUNICATION SKILLS AT WORKPLACE

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Just think of the modes in which our distant forebears communicated long ago- the evolution of the written word, speech, smoke signals, semaphores and the Morse code-one can go on and on. Here, of course, we need to concern ourselves with communication skills and time management in work place and home in the present times. Popular work culture does not perceive separate rules for men and women. We are all global managers in the local set up. Consider home, for a moment, as an extension of work place, particularly in the context of Indian women. While life at home may be laid back, care free, but is not without responsibility. And there the difference ends. The modern employee needs oral, written and technological skills to excel. Even the most naïve housewife is expected to operate the washing machine, handle the microwave oven, run the mixie, to draw money from an ATM and even to drive a car- that is if she wants to contribute meaningfully to the chores of routine but modern domestic life.

Nearly all work involves interaction and communication with others. Clear and effective communication between individuals, between teams and among departments is a vital part of any successful organization. Without effective communication in work place, business results and team relationships suffer. Poor performers continue to perform poorly and productivity drops. Good people are overburdened with more responsibility. In our personal lives we blame each other for lack of communication and agree to live in companionable silence.

We can see that employees still need written communication skills. Yet interpersonal oral communication skills are the ones most prized by employers in the new informal workplace atmosphere. At home the oral word has to be more precise as well as concise to avoid attrition. The ability to follow oral instructions is an important parameter in the overall persona of an employee, especially for front office employees. Considering the important nature of this faculty even CBSE has incorporated it in the form of ‘Listening & Writing skills, in their curricula. Employees who work with the public or closely with teams need skills in empathy and feedback techniques, especially in fields such as customer service, medical, and legal. Critical thinking and the ability to function as part of a problem-solving group are also skills that employers look for. Today’s worker must remain cool under pressure, adaptable to new technology and to a fast pace.

With benefit of hindsight I’ve shortlisted a few points which may be of some help to you while interacting with people.

  1. Clarity: Ensure the information you need to convey is, firstly, intelligible to you. Communicate it clearly and directly. Use language that is specific and unambiguous. Check that the receiver understands the message as you intended. Avoid acronyms lest they be confused.
  2. Be attentive Without becoming an active listener means you cannot make a conscious effort to truly hear what the other person is saying—don’t interrupt or respond until the other person has quite finished. It should come as no surprise that the best communicators are also the best listeners.
  3. Deportment: this means using the other person’s name, looking them in the eye, and nodding to aid in demonstrating you understand what they are saying. If you are communicating in writing, reread before sending your message to ensure that it could not be misinterpreted or taken as disrespectful.
  4. Message & Medium. Some of us are better communicating in writing and some are better at speaking. Consider the preference of your receiver.
  5. Who is the end-user : you may have to style your communication with your boss, co-worker, customer or supplier, differently.
  6. Mode: More and more of our workplace communication is done via email, voice mail and text messaging. There are advantages and disadvantages to each of these, depending on the message and the audience. Texting can be especially effective when a quick question or answer is required without further explanation or repeated follow up, e.g., “What time is the school council meeting.”

The important thing is to stay focused on behavior or performance and not character. You are not a judge of character. Avoid being biased or opinionated. When you are on the receiving end, avoid getting triggered by difficult messages. Keep in mind the bigger picture and the long term implications.

Don’t be yourself all the time. Be someone a little nicer and never confuse motion with action. After all, “ a man diligent at his work shall stand before kings”

A.K.Tripathi

Anubhab Apartments                                                                       26/03/2015

THE OBSOLETE SWING OF 9 TO 5 – OFFICE HOURS

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With the rough noose of target around one’s neck and loads of life to carry on with; merely observing office timings has become more of a head count drill and a calculation of salary mechanism for the accounts and HR. For what, if I only observe office timings but don’t achieve my targets. I may still be sacked, even when I am a regular office attendee. But what, if I achieve my business targets and don’t achieve my attendance target. I may have to take a salary cut along with a sack for breaking office discipline, in spite of achieving my business targets. Where, management, at sweet will may be kind enough to sanction my accrued incentives.

Perhaps, there has always been a simmer of sorts between the Management and the employees on this account– office attendance–leave and the targets. Mind you, mere office presence, between 9 to 5 does not get you to your targets, with present day complexities and the sordid hustle and bustle of life. So something, close to high octane energy, something different together with a meandering passion is required to achieve those never ending and ever accruing professional targets of life.

The stated 48 hours of office in a week is just about sufficient to prepare the springboard from where you could dive to pluck your target. But the tedious groundwork starts brewing the moment you get up from your bed; is when your soul starts mating full flow with the business targets. That then moves with you to every corner of your house that you go to, including your precious morning throne. Supposedly your most private moment, where not even your better half is allowed, but those business targets are.

And, beyond the breakfast table, or to any other morning ritual of yours, including your morning prayers, and prayers collectively in tandem with your colleagues for targets. Thus, building the spiritual bulwark for the organization.

The average travel time to office in big cities has increased to over an hour one way and during this time also, you are glued mostly to your business and organizational targets. Where, all you do is to think, plan and set up a daily bit-by-bit approach towards achieving those milestones moments. For in the mornings it is not a rare sight to see business executives waiting impatiently to speak to their clients while they may take any mode of conveyance, including personal cars and two-wheelers, crowded buses and metro rail or a suburban local. And your business pursuit doesn’t just get over when you leave office for most us carry it home whether you like it or not. And the buck doesn’t stop there, as post a Sunday afternoon siesta, when the Monday morning blues erupt in you, is when you open your laptop to prepare for the Monday morning review, cutting into your well deserved weekend. For, if the review goes well your week is made, else, you need to build your entire week all over again. So, what earlier was in the confines of 9 to 5 has spilled beyond the time warp. Some management’s who are abreast to this reality, are sailing through competently with tweaked systems and procedures-employee friendly, but some are still struggling, only to conceive the reality.

The intricacies and pressures of both sides could be better understood. Only, if the modern day employer more appropriately termed as ‘management’ had ever done a job and the ‘employee’ ever ran an enterprise. For both uselessly keep visualizing the other side of the grass is greener, when it is actually a bald zone.

The point of essence is; today’s employee is not a 9 to 5 guy but a 24 x7 guy. Who at times operates from the designated office, from the road, his personal car or even a two-wheeler, airport, railway station, jam packed bus or a bus stand, cab, crowded local suburban, metro rail and at some lucky moments from his residence; for you can’t exist anymore on a obsolete routine of a mere 9 to 5 show up. And in all of this your gadgets (Smart phones and laptops) have become your office.

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