Tag Archives: 9 to 5 office hours

THE FEAR-CHEER-MAGIC OF SMALL #FEEDBACKS

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By Kamlesh Tripathi

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    We all know the meaning of feedback. But just to refresh our minds – it is an advice, criticism or information about how good or useful something or somebody’s work is. Thus, many may consider feedback to be a frightful happening, and miss the cheer and magic behind it.

    I was once working on a rural project in Miryalguda. A small sleepy town near Hyderabad in Andhra Pradesh. Since, there were no decent hotels in the town then. And the project was for a long duration. We had rented a small furnished house as our guesthouse.

    There we had a cook-cum-caretaker 24×7. We were just the three of us staying there. All from North India. Although, our cook claimed. He knew well, how to cook North Indian cuisine. But the reality was quite the other way around. We, normally used to land in Miryalguda for a fortnight at a stretch. Thereafter, we used to hit Head Office at Mumbai for a couple of days. To report the progress of the project and to be with our families. Then return again for a fortnight. This continued for quite a few months. Locally, we had planned it in such a manner. That we used to have all are meals in the guesthouse. Where, we even preferred to carry our lunch, prepared in the guesthouse only. Just in case we were going out on a farmer-field visit, locally.

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    Our cook out there, was reasonably smart, hospitable, and a sensible young fellow. Who, normally used to serve Andhra dishes for breakfast and lunch. While he used to attempt some North Indian dishes every day for dinner. Quite realising. We must be missing home food. That unfortunately used to be worse in taste. Than even the Andhra meal, he used to prepare for us. Gradually, we had two issues at hand, relating to food. One, with the continuous hot Andhra food. Some of us started getting bouts of acidity. Two, after a couple of days of landing. We genuinely used to miss home food. And so, we were desperately looking for a solution.

    One day in the evening while we all were having a cup of tea. We gave the cook some positive feedback about his culinary prowess. That charged him a wee bit. Next day. I gave him some tips on how to cook simple Dal, Chawal and Sabzi in North Indian style. Based on home recipe that i had carried.

    To my surprise next day’s dinner was a delight. Quite close to the home food. And, thereafter, it only improved, over the next few days. But what was more surprising, was the fact. That a simple pep talk had created a world of a change in the cook in less than 24 hours. This small episode changed my persona to a great extent. Where, I realised. How very important it is. To keep cheering every human being on a regular basis, and not wait for milestones. Without which they start operating like mere zombies.

    The incident changed me to a point of no return in life. Where, I would willfully compliment a cook for preparing a dish well. When, one could see the broad smile on his otherwise long face. Those days. I used to travel a lot and often by cabs. So, I made it a point to compliment drivers for safe driving. I could fathom the power of such small compliments. As they generated tremendous amount of positive energy. That is unimaginable. But could even race the progress of our country by leaps and bounds.

   I then had many field executives and managers reporting to me. I never missed an opportunity of complimenting them on the spot for having done a good well. This definitely increased their morale and performance exponentially. That reflected on their annual appraisals too.

    For let us not forget. Life is all about small building blocks. That makes the façade look grand. So, whenever you get a chance. Don’t let go the opportunity of passing. Small positive feedbacks to people around you.

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THE OBSOLETE SWING OF 9 TO 5 – OFFICE HOURS

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With the rough noose of target around one’s neck and loads of life to carry on with; merely observing office timings has become more of a head count drill and a calculation of salary mechanism for the accounts and HR. For what, if I only observe office timings but don’t achieve my targets. I may still be sacked, even when I am a regular office attendee. But what, if I achieve my business targets and don’t achieve my attendance target. I may have to take a salary cut along with a sack for breaking office discipline, in spite of achieving my business targets. Where, management, at sweet will may be kind enough to sanction my accrued incentives.

Perhaps, there has always been a simmer of sorts between the Management and the employees on this account– office attendance–leave and the targets. Mind you, mere office presence, between 9 to 5 does not get you to your targets, with present day complexities and the sordid hustle and bustle of life. So something, close to high octane energy, something different together with a meandering passion is required to achieve those never ending and ever accruing professional targets of life.

The stated 48 hours of office in a week is just about sufficient to prepare the springboard from where you could dive to pluck your target. But the tedious groundwork starts brewing the moment you get up from your bed; is when your soul starts mating full flow with the business targets. That then moves with you to every corner of your house that you go to, including your precious morning throne. Supposedly your most private moment, where not even your better half is allowed, but those business targets are.

And, beyond the breakfast table, or to any other morning ritual of yours, including your morning prayers, and prayers collectively in tandem with your colleagues for targets. Thus, building the spiritual bulwark for the organization.

The average travel time to office in big cities has increased to over an hour one way and during this time also, you are glued mostly to your business and organizational targets. Where, all you do is to think, plan and set up a daily bit-by-bit approach towards achieving those milestones moments. For in the mornings it is not a rare sight to see business executives waiting impatiently to speak to their clients while they may take any mode of conveyance, including personal cars and two-wheelers, crowded buses and metro rail or a suburban local. And your business pursuit doesn’t just get over when you leave office for most us carry it home whether you like it or not. And the buck doesn’t stop there, as post a Sunday afternoon siesta, when the Monday morning blues erupt in you, is when you open your laptop to prepare for the Monday morning review, cutting into your well deserved weekend. For, if the review goes well your week is made, else, you need to build your entire week all over again. So, what earlier was in the confines of 9 to 5 has spilled beyond the time warp. Some management’s who are abreast to this reality, are sailing through competently with tweaked systems and procedures-employee friendly, but some are still struggling, only to conceive the reality.

The intricacies and pressures of both sides could be better understood. Only, if the modern day employer more appropriately termed as ‘management’ had ever done a job and the ‘employee’ ever ran an enterprise. For both uselessly keep visualizing the other side of the grass is greener, when it is actually a bald zone.

The point of essence is; today’s employee is not a 9 to 5 guy but a 24 x7 guy. Who at times operates from the designated office, from the road, his personal car or even a two-wheeler, airport, railway station, jam packed bus or a bus stand, cab, crowded local suburban, metro rail and at some lucky moments from his residence; for you can’t exist anymore on a obsolete routine of a mere 9 to 5 show up. And in all of this your gadgets (Smart phones and laptops) have become your office.

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