RETAINING TALENT: WHAT MATTERS MORE IN THE CORPORATE WORLD TALENT OR LOYALTY?
During the annual appraisals, Anil was furious. He had received the same bonus as Madhukar. But he had done so much more work than Madhukar. He had turned around a loss-making unit into a profitable one in just a year’s time. He had cut costs and acquired new customers. Thanks to him, the company was now on an accelerated growth curve. In comparison, Madhukar had done nothing but for, sustaining a marginally profitable unit. That unit had so much potential which Madhukar refused to tap. Why couldn’t the owner of the company see all that?
But the owner of the company saw things differently. He told the CFO as they were finalizing the bonus, ‘Anil is an MBA, a professional. Sooner or later, he will leave us and go to another company where he will be paid more. We will never be able to match up the competition. On the other hand Madhukar will never leave us. He may not be a great stallion but he is a dependable donkey. Horses will come and go, adding bursts of success to our balance sheet, but donkeys will always grant us sustainable slow growth. We must therefore reward both equally.’
In the uncertain world of business, loyalty offers comfort to owners. This is an emotional need whose value is not understood by professionals. Madhukar will never be as smart as Anil but he is able to satisfy the emotional need of the owner.
Friends retaining talent is not easy. In Anil’s case, the owner has to make active efforts to retain him. In Madhukar’s case, the owner is passive. He knows that Madhukar’s mediocre talents will ensure he will never look out for another opportunity.
So what matters more in the corporate world? Talent or loyalty? Well you’re are the best judge.
Posted by Kamlesh Tripathi
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GLOOM BEHIND THE SMILE
(The book is about a young cancer patient. Now archived in 7 prestigious libraries of the US, including, Harvard University and Library of Congress. It can also be accessed in MIT through Worldcat.org. Besides, it is also available for reading in Libraries and archives of Canada and Cancer Aid and Research Foundation Mumbai)
ONE TO TANGO … RIA’S ODYSSEY
(Is a book on ‘singlehood’ about a Delhi girl now archived in Connemara Library, Chennai and Delhi Public Library, GOI, Ministry of Culture, Delhi)
AADAB LUCKNOW … FOND MEMORIES
(Is a fiction written around the great city of Nawabs—Lucknow. It describes Lucknow in great detail and also talks about its Hindu-Muslim amity. That happens to be its undying characteristic. The book was launched in Lucknow International Literary Festival of 2014)
REFRACTIONS … FROM THE PRISM OF GOD
(Co-published by Cankids–Kidscan, a pan India NGO and Shravan Charity Mission, that works for Child cancer in India. The book is endorsed by Ms Preetha Reddy, MD Apollo Hospitals Group. It was launched in Lucknow International Literary Festival 2016)
TYPICAL TALE OF AN INDIAN SALESMAN
(Is a story of an Indian salesman who is, humbly qualified. Yet he fights his ways through unceasing uncertainties to reach the top. A good read not only for salesmen. The book was launched on 10th February, 2018 in Gorakhpur Lit-Fest. Now available in Amazon, Flipkart and Onlinegatha)
RHYTHM … in poems
(Published in January 2019. The book contains 50 poems. The poems describe our day to day life. The book is available in Amazon, Flipkart and Onlinegatha)
(Published in February 2020. The book is a collection of eight short stories. It is available in Amazon, Flipkart and Notion Press)
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